Pool user code and safety rules
These rules exist to ensure everyone enjoys their visit in safety and to maintain the hygiene of our water.
General Code of Conducts
- Please shower and visit the bathroom before entering the pool.
- Always check the depth of water before entering the pool. Every pool is different and in some cases depth or conditions may change.
- Look for hazards such as steep slopes into deeper water, lane ropes, waves, slides and diving boards.
- If you have a medical condition such as epilepsy, asthma, diabetes, or a heart condition, notify a lifeguard and please take care.
- Please be considerate of other pool users.
- We ask that no private lessons are to be taught in the pool without prior authourisation.
- Always follow the directions of our lifeguards. They are the most qualified to make decisions in this environment.
- You will be asked to leave if you refuse the instructions of our lifeguards, or your behaviour threatens the safety and enjoyment of yourself or others.
Supervising a child/ren
- Parents/caregivers/supervising adults must always accompany children aged 4 years and under in the water. Older children must be actively supervised - this means you must be ready to respond if your child(ren) requires help.
- For more detail and the minimum adult-to-child supervision ratios please check our Auckland Council Pool Alone Policy
What you should not do
- Do not swim if you are unwell or have had diarrhoea in the last two weeks.
- Never swim under the influence of alcohol or drugs.
- No running, jumping, pushing, or fighting in or around our pools.
- Do not dive without proper supervision or experience. Bombing is only allowed where indicated.
- Avoid holding your breath and swimming underwater, especially after hyperventilating. This can lead to shallow water blackout.
- Glass bottles are not permitted.
What to wear in the pool
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Clothing that is acceptable:
- swimsuit, bikini or tankini (bikini with tank top)
- shorts ending above the knee
- rash shirts
- modesty wear
- swim nappies (children under 3 years old)
- swim briefs.
Clothing that is unacceptable:
- underwear of any kind
- cotton or denim clothing
- loose-fitting clothing.
For any questions of exceptions to the above, please ask staff.